Shipping

At OEMDirectSupply.com, we understand how important it is to receive your orders quickly and reliably. That’s why we’ve streamlined our shipping process to ensure your items arrive on time and in perfect condition. Below, you’ll find everything you need to know about our shipping policies, options, and delivery times.

1. Shipping Options

We offer a variety of shipping options to meet your needs:

  • Standard Shipping: Affordable and reliable delivery within 5-7 business days.
  • Expedited Shipping: Faster delivery for urgent orders, typically within 2-3 business days.
  • Overnight Shipping: Get your order delivered the next business day (where available).
  • International Shipping: We ship to select countries worldwide. Delivery times and costs vary by location.

2. Shipping Costs

  • Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
  • Free Shipping: Enjoy free standard shipping on orders over $299 within the United States.

3. Order Processing

  • Orders are processed within 1-2 business days after payment is confirmed.
  • Once your order ships, you’ll receive a confirmation email with a tracking number to monitor your package’s progress.

4. Delivery Times

Delivery times depend on your location and the shipping method selected:

  • Standard Shipping: [5-7 business days].
  • Expedited Shipping: [2-3 business days].
  • Overnight Shipping: Next business day (orders must be placed by 2 PM local time).
  • International Shipping: Delivery times vary by destination and customs processing.

5. Tracking Your Order

Once your order ships, you’ll receive a tracking number via email. Use this number to track your package on the carrier’s website. If you have any issues, contact us at [email protected].

6. Shipping Restrictions

Some items may have shipping restrictions due to size, weight, or destination. If your order includes restricted items, we’ll notify you during checkout or after your order is placed.

7. Damaged or Lost Packages

  • Damaged Packages: If your order arrives damaged, contact us within 7 days of delivery. We’ll work with the carrier to resolve the issue and send a replacement if needed.
  • Lost Packages: If your tracking information shows the package as delivered but you haven’t received it, contact us immediately. We’ll investigate and assist you in resolving the issue.

8. International Shipping

We ship to select countries worldwide. Please note:

  • International orders may be subject to customs fees, taxes, or import duties, which are the responsibility of the customer.
  • Delivery times may vary due to customs processing.

9. Contact Us

For questions about shipping, tracking, or delivery, reach out to our team:

Thank you for choosing OEMDirectSupply.com. We’re committed to delivering your orders quickly and efficiently so you can focus on what matters most!

Shipping policies are subject to change. Visit our website for the latest updates.